ISSUE: Mailbox Archive Migration step fails with error 'Archive, Archive Folder, Archive Type, Vault Store or Retention Category does not exist'

Last modified:


Overview

During the Mail Archive Migration Step, the process will fail with the error below. 

Archive, Archive Folder, Archive Type, Vault Store or Retention Category does not exist

Image 199

Cause

This can occur when the EV archive has been deleted. 


Solution 


Once the customer has confirmed the EV archive no longer exists, this step can be skipped.  


Is this article helpful for you?