ISSUE: Mailbox Move fails with error 'SourceMailboxAlreadyBeingMovedPermanentException'
Last modified:
Overview
The mailbox move step fails with the error below:
0 % complete. Status is Failed and Status Detail is FailedOther (BadItemsEncountered: 1). Failure message is SourceMailboxAlreadyBeingMovedPermanentException
The root cause is unknown.
Solution
The customer moved the exchange on-prem mailbox databases which cleared up the issue.
The user will need to be un-mapped and re-mapped.