ISSUE: Slow extraction performance from Enterprise Vault
Last modified:
Overview
Performance may not always be ideal when extracting items from Enterprise Vault.
An issue may exist in the source Enterprise Vault environment.
Solution
It is advised to check following:
1. Are Enterprise Vault Collections enabled on the source environment?
- if yes please refer to this KB article: HOW TO: Clear CAB files from EV partitions / cloudficient
2. Is there enough disk space on Enterprise Vault storages? Enterprise Vault disks to have more than 15% available disk space
3. Network connection between Enterprise Vault server and EVComplete Bridgehead server
4. Antiviruses exclusions.
Enterprise Vault server AV exclusions
Requirement |
Veritas recommend Enterprise Vault Anti-Virus Exclusions |
Folder Exclusion: Installation directory – typically D:\Program Files\cloudficient |
Process Exclusion: |