ISSUE: AD sync not finished

Overview

When you using Create Hybrid Archive Mailbox step in your workflow you may get and failure with the error:

"ADSync not finished [ProcessResult]"

This mean that AD synchronization task on hybrid environment has not run yet which results in error for EVcomplete check.

Solution

1. Wait 15 - 30 minutes after error occur

2. Navigate to Onboarding Progress page

3. Select user with that failure message

4. Restart current step