ISSUE: The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: You can't use the domain because it's not an accepted domain for your organization

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Overview

The Onboarding Progress screen might display the following error:

Execute_HYBRID_MoveMailboxToO365: An error occurred during Exchange Online Powershell | The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: You can't use the domain because it's not an accepted domain for your organization. [ProcessResult]


Solution

The Mailbox has an SMTP Address that isn't a accepted domain in Office365.

To fix this either:

  1. make that domain an accepted one in Office365
  2. remove that SMTP address from the mailbox.
  • After completion do an AAD Sync
  •  Contact the customer so they can run this Powershell command in EOL PowerShell

Get-moverequest – identity abc@xyz.com | resume-moverequest


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