ISSUE: EV hidden message not found error

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Overview

When "Hide EV Buttons" workflow step is executed it's doing actions against hidden message for EV outlook add-in.

If this hidden message is not there (e.g. user don't have Outlook add-in) you may get following error:

"Hidden messages not found for [luisa.moeller@vwfs.com] [ProcessResult]"

Image 83

Solution

  1. Navigate to Onboarding Progress
  2. Locate users with that error
  3. Skip failed step



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