ISSUE: Exception calling "GetSteppablePipeline" with "1" argument

Overview

When you using Create Hybrid Archive Mailbox step in your workflow you may get and failure with the error:

"$HYBRID_CreateArchiveMailbox: An error occurred during Exchange OnPrem Powershell | Exception calling "GetSteppablePipeline" with "1" argument(s): "Exception calling "PromptForCredential" with "4" argument(s): "A command that prompts the user failed because the host program or the command type does not support user interaction. The host was attempting to request confirmation with the following message: Enter your credentials for http://prdc-pm001excv/PowerShell/."" [ProcessResult]"

Solution

Restart of the Exchange module on the Bridgehead servers is required:

Step 1:

1. In EVcomplete console navigate to OnPrem > Modules
2. Select the action menu (···) for Exchange module
3. Click Restar
   

Step 2:

1. Go back to Onboarding Progress
2. Locate users with that error
3. Restart the failed step