HOWTO: Antivirus Exclusions

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Overview

Antivirus exclusions are required on each Bridgehead or module server that host EVComplete modules or Staging Cache folder.

Bridgehead server Exclusions:

Requirement

Disable real-time scanning and in-memory scanning

Folder Exclusion:

Installation directory – typically " D:\Program Files\cloudficient"

Folder Exclusion:


Staging Cache(s)

This will be the drive use for temporary storing exported items from Enterprise vault.

Process Exclusion:

{installdir}\Exchange\cloudficient.EVComplete.Module.Exchange.exe

Process Exclusion:

{installdir}\ActiveDirectory\cloudficient.EVComplete.Module.ActiveDirectory.exe

Process Exclusion:

{installdir}\Bridgehead\cloudficient.EVComplete.Module.Bridgehead.exe

Process Exclusion:

{installdir}\EnterpriseVault\cloudficient.EVComplete.Module.EnterpriseVault.exe

NOTE: This is only in case Enterprise Vault module is installed on the Bridgehead server

Enterprise Vault server exclusions

Requirement

Veritas recommend Enterprise Vault Anti-Virus Exclusions

https://www.veritas.com/support/en_US/article.100017720

Folder Exclusion:

Installation directory – typically D:\Program Files\cloudficient

Process Exclusion:

{installdir}\EnterpriseVault\cloudficient.EVComplete.Module.EnterpriseVault.exe


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